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What payment methods do you accept?
What if I am not satisfied with my item?
Where do your items come from?
Can I save money by purchasing more than one item?
What shipping method do you use?


What payment methods do you accept?
My premier Paypal account accepts credit or debit cards, as well as echecks and balance transfers. I also accept credit cards through Google Checkout, which waits until I approve the total before I charge your card -- that way, I can apply any multiple item or shipping discounts before you pay. If you prefer to send payment via snail mail, I accept a money order or personal check. Please wait for my email (less than 24 hours) so I can apply any discounts coming to you. E-checks and personal checks usually require a wait of 5-7 business days to clear.

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What if I am not satisfied with my item?
All my items - new, vintage, or antique - are backed up with a 100% Golden Rule guarantee: if you are not satisfied, just let me know (mail@yesteryearsgoodies.com). I'll most likely ask you to return it in its original packaging within 7 days for a full refund of the listed price. If my description is in error, I'll also refund shipping both ways. Of course, I'm always willing to answer any questions you have about an item before you purchase it. You'll receive a reply to your questions within 24 hours, normally much sooner.

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Where do your items come from?
Everything in my store has been carefully selected by myself alone - they never come from a drop shipper or other third party. I take the photographs, I write the descriptions, and the items are in my home office-turned-warehouse while I'm listing them. One of the best things about my online selling hobby is the shopping - estate sales, thrift stores, flea markets, garage sales, library book sales, benefits - where the treasures I find are worth many times more than I pay, so that I can pass big savings on to you.

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Can I save money by purchasing more than one item?
Sure you can! Not only will I combine shipping, but you will also receive a multiple item discount - from 10% for 2-3 items to 25% for 8 items or more. If you want to pay right away, your discount will be in the form of a refund through Paypal, if that's the online service you chose. If you choose Google Checkout, I'll do only a partial charge on your card in the first place. Alternatively, if you can wait 24 hours (usually less), you can contact me directly (mail@yesteryearsgoodies.com) before you pay, with your shopping list, zip code, and payment preference, and I'll send you an adjusted invoice with your discount included.

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What shipping method do you use?
This depends on the weight of your package: a book or video weighing less than 10 ounces will usually be sent via USPS First Class mail (3-5 days); packages over 10 ounces are shipped using USPS media mail (5-7 days). Shipping fees shown on each listing are based on these economical USPS rates. Shipping fees on multiple item purchases are adjusted down so that you won't pay excessive postage. I do this once I receive an order from you. If you pay at the same time as you order, the excess shipping will either be refunded (Paypal) or not charged in the first place (Google Checkout). HOWEVER, if you'd like your package to arrive earlier, let me know so I can choose the best rate and charge the correct shipping fee for your needs.

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Last Updated: 21 Nov 2009 09:27:19 PST home  |  about  |  terms  |  contact
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